An interesting post on a computer discussion site raises some important questions 
about software installed by cable personnel. Here’s the entry in its entirely Posted 
by Cliff...

“The cable guy came over o install a cable moderm at my Dad’s house. As I watched 
him do his stuff I noticed he was installing something called Broadjump Client Foundation. 
I know you don’t need software for a cable modem to work so I asked if I was necessary. 
He said he had to do his list of things, and we had to sign that he did list of things, 
otherwise he couldn’t leave it with us to use. Since I can always remove the software, 
I agree, but I noticed while he was flipping through the install, he was clicking 
‘agree’ on every EULA that came up. Doing a search on Google for ‘Broadjump Client 
Foundation’ comes up with some pretty scary stuff as far as what it does, like: ‘Build 
a database of subscriber demographics and buying behaviors to help evolve and refine 
marketing efforts.’ Now, how does this affect us? Neither myself or anyone in my 
family agreed to the software; the cable guy did. And is there anyway to get cable 
companies to stop doing this as I can imagine since the cable company is a monopoly 
in this town, that the percentage of people who still have this software on their 
computers is pretty high.” The author raises some important issues here. One of them 
is the general issue of the extent to which internet providers can report on the 
web activities of their subscribers. Another, related issue is the way in which permissions 
are handled (or not handled) in this case, and obviously the way in which it affects 
the first issue. A related issue occurs when users unknowingly download software 
that then monitors their web browser activity think about this issue on two levels. 
First, what do you think is right or wrong (permissible or impermissible) in this 
scenario? Was it wrong, for example, for the computer technician o click off on the 
EULA’s?, Second, o what extent should these things be regulated? That is, should 
there be legislation or government regulation overseeing the monitoring behavior 
of internet providers? If so, what provision should it contain?


i have a sort of case study about that topic... please help =[


this would be the format of my case study!!! please need some help.. i really don't 
know what about this issue =[


I.	Define the problem:

II.	What will be your objective



III.	Areas of consideration
a.	Strengths
b.	Weakness/es
c.	Opportunities
d.	Treats

IV.	Alternative Course of Action
V.	Conclussion


Thanks

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