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Exception number: c0000005 (access violation)
Showing all messages in thread #1201030442
Windows 2000 Annoyances Discussion Forum
The following are all of the messages in this thread (9 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Exception number: c0000005 (access violation)
Tuesday, January 22, 2008 at 11:34 am
Posted by Garry Stockton
(7 messages posted)
I am having persistent problems with opening my CAD program, Mastercam ver. 7, Draft.exe.
I have been using this program for years, and have never had this problem before;
while the program is starting up, I receive a program error message. I have uninstalled
and reinstalled the program, but the problem persists. I'm including the drwtsn logfile
below.
TIA for any help; I really need to solve this problem.
Garry
Application exception occurred:
App: (pid=940)
When: 01/22/2008 @ 14:18:43.906
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name:
User Name:
Number of Processors: 1
Processor Type: x86 Family 6 Model 8 Stepping 1
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 4
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner:
*----> Task List <----*
0 Idle.exe
8 System.exe
172 SMSS.exe
200 CSRSS.exe
196 WINLOGON.exe
264 SERVICES.exe
276 LSASS.exe
448 svchost.exe
480 spoolsv.exe
508 CTSVCCDA.exe
524 svchost.exe
540 hidserv.exe
580 LSSrvc.exe
636 sqlservr.exe
652 nvsvc32.exe
712 HPZipm12.exe
732 regsvc.exe
768 mstask.exe
836 stisvc.exe
876 vsmon.exe
1024 WinMgmt.exe
1040 MsPMSPSv.exe
1052 svchost.exe
1072 inetinfo.exe
1112 sqlagent.exe
1204 explorer.exe
1472 devldr32.exe
1580 ScanningProcess.exe
1728 CFD.exe
1720 IPClient.exe
1712 ipmon32.exe
1664 MotiveSB.exe
1476 rundll32.exe
1416 type32.exe
1840 rsvp.exe
1868 hpwuSchd2.exe
1888 CTSysVol.exe
1912 CTDVDDET.exe
1932 CTHELPER.exe
2000 zlclient.exe
2008 IObit SmartDefr.exe
1936 rundll32.exe
1940 Weather.exe
1564 LogitechDesktop.exe
1916 RcMan.exe
1372 TeaTimer.exe
1732 3D!Turbo.exe
2104 hpqtra08.exe
2144 SetPoint.exe
2188 NaturalColorLoa.exe
2224 GoogleWebAccWar.exe
2364 GoogleWebAccCli.exe
2388 KHALMNPR.exe
2040 hpqgalry.exe
2556 mpbtn.exe
2356 ScanningProcess.exe
2480 Monitor.exe
916 firefox.exe
1232 IEXPLORE.exe
940 DRAFT7.exe
2680 DRWTSN32.exe
0 _Total.exe
(00400000 - 00802000)
(77F80000 - 77FFC000)
(69510000 - 695D7000)
(78000000 - 78045000)
(7C570000 - 7C624000)
(7C2D0000 - 7C335000)
(77D30000 - 77D9F000)
(7C340000 - 7C34F000)
(77F40000 - 77F7C000)
(77E10000 - 77E6F000)
(6FAC0000 - 6FADF000)
(51000000 - 51049000)
(728A0000 - 728A6000)
(5F400000 - 5F4EE000)
(76B30000 - 76B6E000)
(70A70000 - 70AD6000)
(71710000 - 71794000)
(7CF30000 - 7D176000)
(77570000 - 775A0000)
(12300000 - 12308000)
(78130000 - 781CB000)
(69BF0000 - 69C0D000)
(77800000 - 7781E000)
(76620000 - 76631000)
(77950000 - 7797B000)
(75150000 - 75160000)
(77BF0000 - 77C01000)
(77980000 - 779A4000)
(75050000 - 75058000)
(75030000 - 75044000)
(75020000 - 75028000)
(7CDC0000 - 7CE10000)
(751C0000 - 751C6000)
(7CE20000 - 7CF0F000)
(01130000 - 01136000)
(01150000 - 01166000)
(011A0000 - 0130F000)
(690A0000 - 690AB000)
(779B0000 - 77A4C000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(58000000 - 5801F000)
(10100000 - 1010F000)
(7C420000 - 7C4A7000)
(017F0000 - 01805000)
(01830000 - 01840000)
State Dump for Thread Id 0x64c
eax=00000020 ebx=78023800 ecx=0000032c edx=00000000 esi=006cbfab edi=006d383e
eip=20657275 esp=0012f6dc ebp=00000008 iopl=0 nv up ei pl nz ac po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000216
function:
2065726b ???
2065726c ???
2065726d ???
2065726e ???
2065726f ???
20657270 ???
20657271 ???
20657272 ???
20657273 ???
20657274 ???
FAULT ->20657275 ???
20657276 ???
20657277 ???
20657278 ???
20657279 ???
2065727a ???
2065727b ???
2065727c ???
2065727d ???
2065727e ???
2065727f ???
20657280 ???
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012F6D8 5C67696A 4F474F4C 0012FF00 006BD518 01000001
00000008 00000000 00000000 00000000 00000000 00000000
*----> Raw Stack Dump <----*
0012f6dc 6a 69 67 5c 4c 4f 47 4f - 00 ff 12 00 18 d5 6b 00 jig\LOGO......k.
0012f6ec 01 00 00 01 68 52 00 58 - 06 f7 12 00 88 eb 00 58 ....hR.X.......X
0012f6fc 43 3a 5c 44 52 41 46 54 - 00 5c 44 52 66 6f 6e 74 C:\DRAFT.\DRfont
0012f70c 38 2e 66 6e 74 00 00 00 - 00 00 00 00 00 00 00 00 8.fnt...........
0012f71c 00 00 00 00 52 65 61 64 - 69 6e 67 20 64 72 61 66 ....Reading draf
0012f72c 74 37 2e 74 78 74 20 2e - 2e 2e 00 00 00 00 00 00 t7.txt .........
0012f73c 00 00 00 00 00 00 00 00 - 21 00 00 00 00 00 00 00 ........!.......
0012f74c dd 0b 01 f2 44 00 00 00 - 01 00 00 00 00 00 00 00 ....D...........
0012f75c 9c f7 12 00 ee 33 f4 77 - dd 0b 01 f2 0e 00 00 00 .....3.w........
0012f76c 00 00 00 00 00 00 00 00 - 00 00 00 00 c4 f7 12 00 ................
0012f77c 00 00 00 00 21 00 00 00 - 42 00 00 00 00 00 00 00 ....!...B.......
0012f78c 21 00 00 00 ff ff 00 00 - c4 f7 12 00 01 00 00 00 !...............
0012f79c 18 fa 12 00 3f 27 e4 77 - dd 0b 01 f2 0e 00 00 00 ....?'.w........
0012f7ac 00 00 00 00 c4 f7 12 00 - 21 00 00 00 0e 00 00 00 ........!.......
0012f7bc d0 fa 12 00 21 00 00 00 - 43 00 6f 00 70 00 79 00 ....!...C.o.p.y.
0012f7cc 72 00 69 00 67 00 68 00 - 74 00 20 00 31 00 39 00 r.i.g.h.t. .1.9.
0012f7dc 39 00 38 00 20 00 43 00 - 4e 00 43 00 20 00 53 00 9.8. .C.N.C. .S.
0012f7ec 6f 00 66 00 74 00 77 00 - 61 00 72 00 65 00 2c 00 o.f.t.w.a.r.e.,.
0012f7fc 20 00 49 00 6e 00 63 00 - 2e 00 00 00 74 00 00 00 .I.n.c.....t...
0012f80c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Tuesday, January 22, 2008 at 12:58 pm
Posted by Jerry
(877 messages posted)
Hi Gary:
Nice details.
Have you tried (the Win2K equivalent of) SCANDISK
and DEFRAG?
Jerry
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Tuesday, January 22, 2008 at 1:36 pm
Posted by Garry Stockton
(7 messages posted)
Yes, I have; I should have noted that along with the other details. No problems with
either; I tend to keep up with both on a twice-a-month schedule.
All available updates and patches had already been applied, both for OS and applications;
the last was a driver update for my GeForce 5200 video card. I opened and used Mastercam
Draft twice after that, without event.
BTW, I also scan regularly with ZoneAlarm-both anti-virus and spyware; Spybot S&D;
Ad-Aware personal; and Spyware Blaster. I also use CC Cleaner, and IOBit Smart Defrag.
I rarely have problems; though I'm experienced, I'm not an expert by anyone's definition.
However, I do try not to be a source of problems:-)
Thanks for the suggestion.
Garry
On Tuesday, January 22, 2008 at 12:58 pm, Jerry wrote:
>Hi Gary:
>
>Nice details.
>
>Have you tried (the Win2K equivalent of) SCANDISK
>and DEFRAG?
>
>Jerry
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Tuesday, January 22, 2008 at 3:27 pm
Posted by DEX
(11819 messages posted)
Dealing with Unwanted Spyware and Parasites
Click Here
I would run the program below, you have one or two strange items running, but I don't
know what programs you are using..
download HiJack This ver.1.99.1
Use this program with care it will take out many items.
For the advance computer user.
download from:
http://www.majorgeeks.com/download3155.html
Also read the one below
http://www.help2go.com/article153.html
Or from
http://tools.radiosplace.com/HijackThis.exe
ver. 1.91
-------------------------------
http://research.pestpatrol.com/HowTo/How_To_Clear_a_Hijack.asp
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
******>>>>>>>>>>********>>>>>>>
ONCE YOU HAVE THE LOG FILE USE THIS SITE TO
Help You ANALYZE IT.......,see below
http://hijackthis.de/index.php?langselect=english
Post it at
http://hijackthis.de/index.php?langselect=english
Read the Web Page when it pops up
If you are NOT sure don't check the item to be removed
READ,READ,READ
When your done go back and do it one more time
to make sure you got them all...
NOTE***it will make a back up so you can put them
back in if you need to,,,see desktop for folder and files
when your done with the 2nd pass....
=======
=======
Plus the link below
Windows STOP Messages
http://aumha.org/win5/kbestop.htm
======
=======
Are you a wood worker ?,if so Click Here
On Tuesday, January 22, 2008 at 11:34 am, Garry Stockton wrote:
>I am having persistent problems with opening my CAD program, Mastercam ver. 7, Draft.exe.
>
>I have been using this program for years, and have never had this problem before;
>while the program is starting up, I receive a program error message. I have uninstalled
>and reinstalled the program, but the problem persists. I'm including the drwtsn
logfile
>below.
>
>TIA for any help; I really need to solve this problem.
>
>Garry
>
>
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Tuesday, January 22, 2008 at 4:49 pm
Posted by Garry Stockton
(7 messages posted)
I've run Hijack This; no problems were indicated when I submitted it to the Hijack
This.de site for analysis.
Thanks for the suggestion.
Garry
On Tuesday, January 22, 2008 at 3:27 pm, DEX wrote:
>Dealing with Unwanted Spyware and Parasites
>
>Click Here
>
>
>
>
>I would run the program below, you have one or two strange items running, but I
don't
>know what programs you are using..
>
>
>
>download HiJack This ver.1.99.1
>Use this program with care it will take out many items.
>For the advance computer user.
>download from:
>http://www.majorgeeks.com/download3155.html
>Also read the one below
>http://www.help2go.com/article153.html
>Or from
>http://tools.radiosplace.com/HijackThis.exe
>ver. 1.91
>-------------------------------
>http://research.pestpatrol.com/HowTo/How_To_Clear_a_Hijack.asp
>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>******>>>>>>>>>>********>>>>>>>
>ONCE YOU HAVE THE LOG FILE USE THIS SITE TO
>Help You ANALYZE IT.......,see below
>
>http://hijackthis.de/index.php?langselect=english
>
>Post it at
>
>http://hijackthis.de/index.php?langselect=english
>
>
>
>Read the Web Page when it pops up
>If you are NOT sure don't check the item to be removed
>READ,READ,READ
>When your done go back and do it one more time
>to make sure you got them all...
>NOTE***it will make a back up so you can put them
>back in if you need to,,,see desktop for folder and files
>when your done with the 2nd pass....
>
>
>
>=======
>=======
>
>
>Plus the link below
>
> Windows STOP Messages
>
>http://aumha.org/win5/kbestop.htm
>
>======
>=======
>
>
>
>
Are you a wood worker ?,if so Click Here
>
>
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Wednesday, January 23, 2008 at 8:05 pm
Posted by Jacob6601
(1710 messages posted)
If you cannot find any malware, you may be in for a long search.
1. Start in safe mode and try Mastercam. If a CNC device is actually attached to
that PC, you may get other errors (in safe mode), but note if the access violation
disappears.
2. If the access violation does disappear, pull your internet cable out (disable).
Run msconfig and remove (uncheck) all startup items. If, on restart, the violation
re-appears, you need to look through the processes (msconfig) for any anti-malware
applications. Remove them also.
3. If, on restart, the violation is still there, you may need to go through the Windows
Updates. Remove the most recent, a few at a time, until you find the one causing
the problem. I would wait at least a few days for a reply from the malware forum
before taking this time-consuming step.
NOTE: If the access violation does not disappear in step one, my guess would be the
memory.
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Wednesday, January 23, 2008 at 11:36 pm
Posted by Garry Stockton
(7 messages posted)
Restarted in safe mode; access violation remained for Mastercam.
You suggested 'memory' as a problem; what do you mean? I'm running 1.5gig of RAM;
my pagefile size is set appropriately; and memory check indicates no problems. I
have not reset any settings, prior to the problem occurring.
Am I missing something here?
Garry
On Wednesday, January 23, 2008 at 8:05 pm, Jacob6601 wrote:
>If you cannot find any malware, you may be in for a long search.
>
>1. Start in safe mode and try Mastercam. If a CNC device is actually attached to
>that PC, you may get other errors (in safe mode), but note if the access violation
>disappears.
>
>2. If the access violation does disappear, pull your internet cable out (disable).
>Run msconfig and remove (uncheck) all startup items. If, on restart, the violation
>re-appears, you need to look through the processes (msconfig) for any anti-malware
>applications. Remove them also.
>
>3. If, on restart, the violation is still there, you may need to go through the
Windows
>Updates. Remove the most recent, a few at a time, until you find the one causing
>the problem. I would wait at least a few days for a reply from the malware forum
>before taking this time-consuming step.
>
>NOTE: If the access violation does not disappear in step one, my guess would be
the
>memory.
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Thursday, January 24, 2008 at 10:15 am
Posted by Jacob6601
(1710 messages posted)
I could only find one Mastercam forum.
http://www.emastercam.com/
Go ahead and register there and post your problem. As for the memory:
If a memory stick (or a bank on one of the sticks) fails, it might still pass initial
tests. XP might subsequently shut that area of memory off. This would shift all higher
memory addresses (numbers) down so they remain sequential. And Mastercam, still believing
it has 1.5gig, might be trying to use memory allocated by the system (or other apps).
Begin by making sure your BIOS does a full POST test, not "quick". You can re-set
this to "quick" after one try. Also, try memtest86. If you can boot from CD, I would
download the bootable *.iso so you can run it without windows loaded.
http://www.memtest86.com/
If the memory looks good, look at disabling Data execution prevention (DEP). See
"Number Two - D.E.P" on the following page:
http://www.updatexp.com/0xC0000005.html
If nothing above works, I would start pulling memory sticks (in addition to looking
through the Windows Updates).
[Reply or follow-up to this message]
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re: Exception number: c0000005 (access violation)
Thursday, January 24, 2008 at 1:07 pm
Posted by Jerry
(877 messages posted)
Here's a free memory tester. I've used it for
years, and it works great:
Simmtester
Jerry
[Reply or follow-up to this message]
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