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Windows 2000 SP4/IE6 SP1 Setup Fails
Showing all messages in thread #1216234284
Windows 2000 Annoyances Discussion Forum
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Windows 2000 SP4/IE6 SP1 Setup Fails
Wednesday, July 16, 2008 at 11:51 am
Posted by ngkh
(2 messages posted)
Using a HP Omnibook 900 with W2K SP2 and downloading W2KSP4 from Windows Update site
fails with error dialog box: "Service Pack 4 determined that
the following Service Pack 4 files are corrupt:" A list of the corrupt files is
shown followed by: If this error persists after you have clicked Retry several times,
go to the Windows 2000 Service Pack Web site and select
"Problems downloading the Service Pack" This will give you instructions on how to
download a version of the Service Pack that does not require a Web connection during
installation. Following this instruction and after downloading "Windows 2000 Service
Pack 4 Network Install for IT ProfessionalsSP4" from here:
http://www.microsoft.com/DownLoads/details.aspx?familyid=1001AAF1-749F-49F4-8010-297BD6CA33A0&displaylang=en
and executing it, following error dialog appears: "The Microsoft digital signature
affirms that the software gas been tested with Windows and that the software has
not bee altered since it was tested. The software you are about to install does not
contain a Microsoft digital signature. Therefore there is no guarantee that this
software works correctly with Windows. Microsoft Windows Installer...."
Clicking the "OK" button another error dialog appears:
"The following file in the software package you want to install is not signed C:\DOCUME~1\ADMIN~1\LOCALS~1\Temp\IXP001.TMP\msiexec.exe"
Clicking the "OK" button shows another error dialog box: "An unexpected error occurred"
and the whole setup process terminates. Similarly happens when trying to update to
Internet Explorer 6 SP1 from my existing IE 5.00.
As an aside, sometimes a Dr. Watson for Windows 2000 error box appears with the
following application Errors:
c0000005{00415743}
c0000005{00415743}
c0000005{00415743}
c0000005{00415743}
How to get SP4 and other updates installed ? Please advise, thanks.
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re: Windows 2000 SP4/IE6 SP1 Setup Fails
Wednesday, July 16, 2008 at 12:01 pm
Posted by geek9pm
(906 messages posted)
You can order the SP-4 on CD from Microsoft.
However, in your case it would seem that either you have a bad internet connection
or part of your system is failing.
Do you have another computer you can use? Can you install Windows 2000 on the spare
computer? If so, try the SP4 download on the spare computer.
While SP-4 is an improvement, it does not correct some types of flaws in your current
Win 2000 installation. For example, if the registry is a mess, SP-4 does not clean
it up. Also, slight defect in the RAM can cause strange things.
Geek9pm 
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re: Windows 2000 SP4/IE6 SP1 Setup Fails
Wednesday, July 16, 2008 at 8:10 pm
Posted by ngkh
(2 messages posted)
Following is the svcpack.log generated from failure to install SP4; hopefully it'll
help to solve the problem:
Service Pack started with following command line:
***
DoInstallation: CleanPFR failed: 0x2
***
IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId
***
FetchSourceURL: SetupOpenInfFile Failed to open file: c:\8ae0d\i386\update\update.url
***
DoInstallation: FetchSourceURL for c:\8ae0d\i386\update\update.inf Failed
***
BuildCabinetManifest:SetupOpenInfFile failed with error INVALID_HANDLE_VALUE
***
AnalyzePhaseZero used 10 ticks
***
DoInstallation:SetupOpenInfFile for OldUninstallInf file C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf
not found: 0x3
***
CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$
***
AnalyzePhaseOne: used 154613 ticks
***
AnalyzePhaseTwo used 2954 ticks
***
AnalyzePhaseThree used 0 ticks
***
AnalyzePhaseFive used 0 ticks
***
AnalyzePhaseSix used 821 ticks
***
AnalyzeComponents used 158418 ticks
***
Downloading 0 files
***
bPatchMode = FALSE
***
Inventory complete: ReturnStatus=0, 165758 ticks
***
Num Ticks for invent : 165768
***
Condtional Load of section AutoUpdate.Reg.Install.Condition suceeded
***
Allocation size of drive C: is 4096 bytes, free space = 4104257536 bytes
***
Drive C: free 3914MB req: 5MB w/uninstall 278MB
***
Num Ticks for download : 60828
***
CabinetBuild complete
***
Num Ticks for Cabinet build : 0
***
Starting process: msiinst.exe /delayrebootq
***
Working directory: C:\WINNT\System32\msiinst.tmp
***
Return Code = 2148204800
***
DoInstallation:RunInfProcesses Failed
***
Service Pack 4 Setup encountered an error: An error in updating your system has
occurred.
***
VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem6.cat
***
An error in updating your system has occurred.
***
Message displayed to the user: An error in updating your system has occurred.
***
User Input: OK
***
On Wednesday, July 16, 2008 at 12:01 pm, geek9pm wrote:
>You can order the SP-4 on CD from Microsoft.
>However, in your case it would seem that either you have a bad internet connection
>or part of your system is failing.
>Do you have another computer you can use? Can you install Windows 2000 on the spare
>computer? If so, try the SP4 download on the spare computer.
>While SP-4 is an improvement, it does not correct some types of flaws in your current
>Win 2000 installation. For example, if the registry is a mess, SP-4 does not clean
>it up. Also, slight defect in the RAM can cause strange things.
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re: Windows 2000 SP4/IE6 SP1 Setup Fails
Wednesday, July 16, 2008 at 9:25 pm
Posted by geek9pm
(906 messages posted)
Hmm, maybe somebody else can figure that out. I would just throw up my hands and
start over. I have worked on PC software and hardware for many years and I do not
have the intellect to trace out everything without the aid of additional resources.
So I would try everything on another system until I find a pattern. Often the first
or second error you get is the clue and the rest is just trash. I did a Google on
'CleanPFR failed SP 4' and got lots of hits. Here is a good one:
tomshardware.com
Installing SP4
Also, the microsoft.com has some articles on this problem.
Geek9pm
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