re: Uninstalled PC Doc Pro, can no longer access hyperlinks
Tuesday, January 3, 2006 at 3:19 am
Windows 95 Annoyances Discussion Forum
Posted by Alan Masterman
(298 messages posted)
Hi Suki,
Evidently, you have been unusually methodical and logical in your approach to this
problem... I don't know the answer, straight-off, but I can suggest a line of enquiry.
I'm not familiar with PC Doc Pro, but when you uninstalled it, did you at any time
see a message to the effect that a particular DLL file was being used not only by
PC Doc Pro, but also perhaps by other programs as well, and that deleting it might
prevent those other programs from working properly? If so, I'd be strongly inclined
to follow that up. For example, try re-installing PC Doc Pro, and see if that cures
the problem. If it does, then try uninstalling again, making a note NOT to delete
that particular file.
When you get this message - that deleting a particular DLL file may affect other
programs - it's their way of saying "we think you can probably delete it, but we
can't be sure, because we can't be bothered to do the research, so this is our way
of covering ourselves".
Let us know how you get on.
On Thursday, December 15, 2005 at 11:49 am, suki wrote:
>Recently I uninstalled 'PC Doc Pro' which I had downloaded from Tucows.com. Immediately
>upon uninstalling, I noticed that I could no longer access most hyperlinks, especially
>from OE to IE.
>Yes, I've gone to 'tools' to internet options & reset...as well, I've tried running
>several files which were supposed to fix the problem. I've also been in touch with
>the software company for 'PC Doc Pro', who insists that this problem has nothing
>to do with uninstalling - yet, I had a problem in the past upon uninstalling their
>accelerator program.
>Has anyone else had this problem? Have a solution?
>I am unable to run anti-viral programs, etc. because of this problem.
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