re: Problem after downloading Spybot S&D
Friday, July 16, 2004 at 9:16 pm
Windows Me Annoyances Discussion Forum
Posted by Michele
(20 messages posted)
Thanks for the response Jack. I had no problem updating NAV and I have done the
housecall scan as well, as I was also worried about some kind of virus. The reason
I thought it was related to Spybot S&D was because the error message appeared just
minutes after removing the problems found by Search & Destroy. I really need to
know now about uninstalling and reinstalling Norton to get the email scanning function
enabled again.
Thanks again for the advice:) Michele Anita
On Friday, July 16, 2004 at 2:13 pm, Jack Gulley wrote:
>SpyBot S&D should not be effecting Norton's. It sounds like you have something
>else wrong, like a virus infection that is shutting down Norton's. If you can start
>Norton's, select it from its Systray icon or the Start Menu and do a manual update
>online of both its virus definitions reference file and its program updates. Then
>do a full scan of the system to see if something new is picked up.
> It is possible to get one of the new virus, before the Norton's knows about it
>and has it in your updated virus definitions reference file. One of the things that
>many of the new virus do, is shutdown your virus scan program so that it does not
>work and does not scan your e-mail. There is a very new one going around the past
>three days, and the system could have been infected with it.
> If you can not get the Norton's to update online and do a full scan, try rebooting
>into Safe Mode and do the scan in Safe Mode (you will not be able to do an online
>update while in Safe Mode).
> You could also try doing an OnLine virus scan at
>target="_blank"> HouseCall_AV that will detect the
>newest virus. If the system is infected bad enough that
>target="_blank"> HouseCall_AV will not run, then
>try downloading a copy of
> Stinger as it can detect some (about 35) of the
most
>common virus going around, and was updated a few days ago. After downloading it,
>you can run it, or boot into Safe Mode to run it if a virus is also blocking it
from
>running.
> Once you get a clean scan with an up to date Norton's, try installing and updating
>SpyBot S&D again and run it. (Don't turn the immunize function on). Then try
>target="_blank"> AD-Aware_v6.
> ![]()
>src="http://users.adelphia.net/~jgulley/me/me_icon.gif" border="0">page
|
All messages in this thread [show all]
 |  | | |  | re: Problem after downloading Spybot S&D (Michele: Fri, Jul 16, 2004, 9:16 pm) |
| |
| |
Return to the Windows Me Discussion Forum
|
|
