Free online virus scan problem
Saturday, March 28, 2009 at 9:15 am
Windows Me Annoyances Discussion Forum
Posted by elmoticky
(80 messages posted)
My WinME Firefox browser machine has in the past
used Trend Micro with good results and satisfaction in
my virus scans. After a scan last week I decided to do
another one as advised to do one each week. This time
however, I get this message:
HouseCall is not available for your platform
You can not use Trend Micro HouseCall on your machine because your processor type
or your operating system are not supported.
I have tried everything to assure that I have the
same PC that I have used on every previous scan.
It seems that when Trend Micro starts checking for
requirements, a prompt appears that ask me to:
"Manually select or change the Housecall Kernel"
Although I have no idea what this means, I place a
check on the square that indicates that I agree with
the license agreement, which is what that is.
I do not get any options to choose a Kernel, but I
immediately get the message that I pasted above.
As I said, I have used Trend Micro repeatedly and as
recently as last week, I wonder if you guys have any
idea what is going on. I noticed at Google that people
seem to have problems with different error messages. So if you can give me a clue,
I will really
appreciate it.
My WinMe is an old machine and other free scans out
there require newer models, which for me is really
sucking at this time.
I hope that I posted this on the correct forum.
Thanks in advance.
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