re: Free online virus scan problem
Saturday, March 28, 2009 at 8:36 pm Windows Me Annoyances Discussion Forum
Posted by ancien
(46 messages posted)
According to their website,
"Trend Micro’s HouseCall requires the following system components:
Operating System:
Microsoft Windows SP6a/2000,SP2/XP,SP1/2003, Vista and Windows MCE 2005
Linux Distributions that supports libc6
Solaris 2.6 and above
Software:
Microsoft Internet Explorer (IE) 6.0 or later
Mozilla Firefox 1.5 or later
Camino 1.0 or later"
It appears WinMe is no longer supported.
On Saturday, March 28, 2009 at 9:15 am, elmoticky wrote:
>My WinME Firefox browser machine has in the past
>used Trend Micro with good results and satisfaction in
>my virus scans. After a scan last week I decided to do
>another one as advised to do one each week. This time
>however, I get this message:
>
>HouseCall is not available for your platform
>
>You can not use Trend Micro HouseCall on your machine because your processor type
>or your operating system are not supported.
>
>I have tried everything to assure that I have the
>same PC that I have used on every previous scan.
>It seems that when Trend Micro starts checking for
>requirements, a prompt appears that ask me to:
>
>"Manually select or change the Housecall Kernel"
>
>Although I have no idea what this means, I place a
>check on the square that indicates that I agree with
>the license agreement, which is what that is.
>I do not get any options to choose a Kernel, but I
>immediately get the message that I pasted above.
>
>As I said, I have used Trend Micro repeatedly and as
>recently as last week, I wonder if you guys have any
>idea what is going on. I noticed at Google that people
>seem to have problems with different error messages. So if you can give me a clue,
>I will really
>appreciate it.
>
>My WinMe is an old machine and other free scans out
>there require newer models, which for me is really
>sucking at this time.
>
>I hope that I posted this on the correct forum.
>Thanks in advance.
>
>
>
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