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re: Spyware problems
Friday, May 27, 2005 at 1:19 pm
Windows XP Annoyances Discussion Forum
Posted by Vincent (14 messages posted)


Hello McCharlie,

Thanks a lot for your advices. It has helped somewhat. Here some things that happened:

*I did not have a Workstation NetLogon Service, only a Workstation which was stopped 
already (but not disabled)
*I did not have cruy.exe (perhaps CWShredder deleted it already)
*I still can't run the internet scan cause as soon as I open the page internet explorer 
closes due to an error

I still have the virus cause extra hyperlinks appear in my screen and all sorts of 
pop ups appear as well. Here my current logfile:

Logfile of HijackThis v1.99.1
Scan saved at 22:20:24, on 27-05-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\FSI\F-Prot\fpavupdm.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NEOSTR~1\CnxMon.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\NEOSTR~1\TaskbarIcon.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\windn32.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\MyHJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.paragliding.nl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.paragliding.nl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Neostrada TP
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program 
Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {172A767E-22AD-09EE-8C96-720970A7FA45} - C:\WINDOWS\system32\crqw32.dll
O2 - BHO: Class - {CAEBAB9D-5B6A-D04D-3DF1-1992B30E11BB} - C:\WINDOWS\system32\appnh.dll
O2 - BHO: Class - {FCBEFCA2-4337-C522-B757-2FED10040650} - C:\WINDOWS\apivy.dll
O2 - BHO: Class - {FF5B4CBC-CE93-4290-8860-69D7C23478BE} - C:\WINDOWS\system32\mfcue32.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe 
/s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe 
-startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" 
-start
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [MaxtorCombo] "C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WooCnxMon] C:\PROGRA~1\NEOSTR~1\CnxMon.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch 
USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [WOOWATCH] C:\PROGRA~1\NEOSTR~1\Watch.exe
O4 - HKLM\..\Run: [WOOTASKBARICON] C:\PROGRA~1\NEOSTR~1\TaskbarIcon.exe
O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
O4 - HKLM\..\RunOnce: [mfcta.exe] C:\WINDOWS\mfcta.exe
O4 - HKLM\..\RunOnce: [ietk.exe] C:\WINDOWS\system32\ietk.exe
O4 - HKLM\..\RunOnce: [ipib.exe] C:\WINDOWS\ipib.exe
O4 - HKLM\..\RunOnce: [d3rt.exe] C:\WINDOWS\d3rt.exe
O4 - HKLM\..\RunOnce: [apihv.exe] C:\WINDOWS\apihv.exe
O4 - HKLM\..\RunOnce: [netgv.exe] C:\WINDOWS\netgv.exe
O4 - HKLM\..\RunOnce: [mssb32.exe] C:\WINDOWS\system32\mssb32.exe
O4 - HKLM\..\RunOnce: [winbs32.exe] C:\WINDOWS\winbs32.exe
O4 - HKLM\..\RunOnce: [ntjy.exe] C:\WINDOWS\system32\ntjy.exe
O4 - HKLM\..\RunOnce: [netzn.exe] C:\WINDOWS\system32\netzn.exe
O4 - HKLM\..\RunOnce: [sdkep.exe] C:\WINDOWS\sdkep.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Microsoft Office Outlook.lnk = C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program 
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} 
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program 
Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} 
- C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) - https://www.p3.postbank.nl/sesam/CAX.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Besturing) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - 
http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner 
- C:\WINDOWS\system32\d3rl32.exe"  /s (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - 
C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook 
Utilities\HPWirelessMgr.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony 
Shared\AVLib\Pacsptisvr.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation 
- C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common 
Files\Sony Shared\AVLib\Sptisrv.exe

As you can see the R0 and R1 files are still there....what to do now?!






On Friday, May 27, 2005 at 11:49 am, MrCharlie wrote:
>
>You have a nasty CoolWebSearch infection, it may take several steps to nail it so
>don't get discouraged.
>
>First please move HJT into its own permanent folder so backups can be made.
>example: C:\MyHJT\HJT.exe or C:\MyDocuments\MyHJT\HJT.exe
>
>Please read through the instructions before you start (you may want to print this
>out).
>
>Please download and install these programs - don't run them yet!!
>
>Please download and unzip
>AboutBuster to a folder. Inside
>the folder is a readme file that has instructions on the use of the program.
>AboutBuster MUST be updated before you use it.
>Start AboutBuster, click the update button, check for update, drag the box to the
>side and hit download updates, close the box . Don't run it yet.
>AboutBuster Tutorial
>
>
>Download CW-Shredder at the link below:
>http://cwshredder.net/bin/CWShredder.exe
>
>Download and unzip cwsserviceremove to your desktop. use link below:
>http://lineofire.geekstogo.com/cwsserviceremove.zip
>
>Copy the text below into notepad, call it fix.reg, save as all files
>
>Windows Registry Editor Version 5.00
>
>[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\11Fßä#·ºÄÖ`I]
>
>[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\11Fßä#·ºÄÖ`I]
>
>[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\11Fßä#·ºÄÖ`I]
>
>[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\11Fßä#·ºÄÖ`I]

>
>
>Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make
>sure that "Show hidden files and folders" is checked.
>Also uncheck "Hide protected operating system files" and untick "hide extensions
>for known file types" . Now click "Apply to all folders"
>Click "Apply" then "OK"
>
> How
>To Reboot into Safe Mode
<---Make sure you know how to do this!!
>
>
>+++++++++++++++++++++++++++++++++++++++++++++++++
>
>Here's the fix:
>
> Important Step
>1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
>Scroll down and find the service called:
>
>Workstation NetLogon Service
>
>
>When you find it, double-click on it. In the next window that opens, click the Stop
>button, then click on properties and under the General Tab, change the Startup Type
>to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find
>this service listed go ahead with the next steps.
>
>2. Reboot into Safe Mode.
>
>3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab =>
>Double-click the Image Name column header to alphabetically sort the processes =>
>Scroll through the list and look for:
>
>cruy.exe
>
>If you find the files, click on them, and then click End Process => Exit the Task
>Manager.
>
>
>4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all
>the following, then click "Fix Checked"
>
>
>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jfunf.dll/sp.html#37049
>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jfunf.dll/sp.html#37049
>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jfunf.dll/sp.html#37049
>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jfunf.dll/sp.html#37049
>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jfunf.dll/sp.html#37049
>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jfunf.dll/sp.html#37049
>R3 - Default URLSearchHook is missing
>O2 - BHO: Class - {E421BB4D-509A-1CBB-3BFF-5B9036A6C8B9} - C:\WINDOWS\system32\netia32.dll
>O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
>O4 - HKLM\..\Run: [creb.exe] C:\WINDOWS\creb.exe
>O4 - HKLM\..\Run: [nethf.exe] C:\WINDOWS\nethf.exe
>O4 - HKLM\..\Run: [cruy.exe] C:\WINDOWS\system32\cruy.exe
>O4 - HKLM\..\Run: [sdkpc.exe] C:\WINDOWS\system32\sdkpc.exe
>O4 - HKLM\..\RunOnce: [d3rl32.exe] C:\WINDOWS\system32\d3rl32.exe
>O4 - HKLM\..\RunOnce: [winxb32.exe] C:\WINDOWS\system32\winxb32.exe
>O4 - HKLM\..\RunOnce: [mspg32.exe] C:\WINDOWS\system32\mspg32.exe
>O4 - HKLM\..\RunOnce: [netkx.exe] C:\WINDOWS\system32\netkx.exe
>O4 - HKLM\..\RunOnce: [applc.exe] C:\WINDOWS\applc.exe
>O4 - HKLM\..\RunOnce: [javavg32.exe] C:\WINDOWS\system32\javavg32.exe
>O4 - HKLM\..\RunOnce: [apiyb.exe] C:\WINDOWS\system32\apiyb.exe
>O4 - HKLM\..\RunOnce: [winmj32.exe] C:\WINDOWS\system32\winmj32.exe
>O4 - HKLM\..\RunOnce: [crpm32.exe] C:\WINDOWS\system32\crpm32.exe
>O4 - HKLM\..\RunOnce: [mfcmv32.exe] C:\WINDOWS\system32\mfcmv32.exe
>O4 - HKLM\..\RunOnce: [apijv.exe] C:\WINDOWS\system32\apijv.exe
>O4 - HKLM\..\RunOnce: [sdkxm.exe] C:\WINDOWS\system32\sdkxm.exe
>O4 - HKLM\..\RunOnce: [ipav.exe] C:\WINDOWS\system32\ipav.exe
>O4 - HKLM\..\RunOnce: [apijt.exe] C:\WINDOWS\apijt.exe
>O4 - HKLM\..\RunOnce: [crod32.exe] C:\WINDOWS\crod32.exe
>O4 - HKLM\..\RunOnce: [msti.exe] C:\WINDOWS\msti.exe
>O8 - Extra context menu item: &Search - http://kc.bar.need2find.com/KC/menusearch.html?p=KC
>O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apiht32.exe"
> /s (file missing)
>
>
>5. Delete the following files if present:
>
>C:\WINDOWS\system32\apiht32.exe <---Typical
>C:\WINDOWS\system32\netia32.dll
>C:\WINDOWS\system32\cruy.exe
>C:\WINDOWS\system32\sdkpc.exe
> C:\WINDOWS\system32\d3rl32.exe
>C:\WINDOWS\system32\winxb32.exe
> C:\WINDOWS\system32\mspg32.exe
> C:\WINDOWS\system32\netkx.exe
>C:\WINDOWS\system32\javavg32.exe
> C:\WINDOWS\system32\apiyb.exe
> C:\WINDOWS\system32\winmj32.exe
> C:\WINDOWS\system32\crpm32.exe
>C:\WINDOWS\system32\mfcmv32.exe
>C:\WINDOWS\system32\apijv.exe
>C:\WINDOWS\system32\sdkxm.exe
>C:\WINDOWS\system32\ipav.exe
> C:\WINDOWS\apijt.exe
> C:\WINDOWS\crod32.exe
> C:\WINDOWS\msti.exe
>C:\WINDOWS\jfunf.dll
> C:\WINDOWS\creb.exe
>C:\WINDOWS\nethf.exe
>C:\WINDOWS\applc.exe
>
> (and any other files with the same name that end in .dll, .exe or .dat, you may
>find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)
>
>If you get an error when deleting a file. Right click on the file and check to see
>if the read only attribute is checked. if it is uncheck it and try again.
>
>
>6. Run AboutBuster . This will scan your computer for the bad files and delete them.
>It will ask to scan the system again, let it. Save the report (copy and paste into
>notepad or wordpad and save as a .txt file) and post a copy back here when you are
>done with all the steps.
>
>
>7. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr.
>Let it scan your system for files to remove. Make sure these 3 are checked and then
>press *ok* to remove:
>
>Temporary Files
>Temporary Internet Files
>Recycle Bin
>
>8. Double click on the cwsserviceremove and when asked to merge say yes.
>Do the same for FIX.REG
>
>9. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.
>
>10. Reboot into normal mode.
>
>
>11. Download and run this online virus scan: <---Important
>http://housecall.trendmicro.com/housecall/start_corp.asp
>Make sure you check "AutoClean"
>
>12. Reboot and post a fresh HJT log back here and lets see how we did, MrC
>

>
>
>
>
>
>
>
>
>
>



Written in response to:
re: Spyware problems (MrCharlie: Friday, May 27, 2005 at 11:49 am)

Responses to this message:
*re: Spyware problems (MrCharlie: Friday, May 27, 2005 at 1:56 pm)

All messages in this thread [show all]
-Spyware problems (Vincent: Fri, May 27, 2005, 10:39 am)
*re: Spyware problems (David: Fri, May 27, 2005, 10:56 am)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 11:06 am)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 11:22 am)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 11:49 am)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 1:19 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 1:56 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 2:51 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 3:10 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 3:31 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 3:59 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 4:18 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 4:43 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 4:53 pm)
*re: Spyware problems (MrCharlie: Fri, May 27, 2005, 5:41 pm)
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