re: Blue error screen on running antivirus Friday, July 25, 2008 at 8:00 am Windows XP Annoyances Discussion Forum Posted by Dan Sarandrea, MCSE (7096 messages posted) The STOP errors you are seeing have two major causes, (a) RAM-related such as bad ram or poor contact, and (b) driver-related such as damaged or out-of-date drivers. The driver problem also includes file system filters/drivers that antivirus programs install. Uninstall your current AV, restart. Visit the support page for your make and model of computer and see if there are any BIOS and driver updates available that you do not have. Consider installing those updates. Restart as necessary. After that, visit Windows Updates to see if there are any safety/security updates that you don't have, and if so, consider installing them. Visit Trend Micro's housecall of Symantec's online scanner and do scans for any serious viruses/malware. If all that goes well, try installing a trial version of one of the name-brand antivirus programs and run it, checking to see if it blue-screens as others did before. Written in response to: re: Blue error screen on running antivirus (heather: Friday, July 25, 2008 at 4:13 am) Responses to this message: re: Blue error screen on running antivirus (heather: Saturday, July 26, 2008 at 3:48 pm) All messages in this thread [show all] Blue error screen on running antivirus (heather: Thu, Jul 24, 2008, 12:18 pm) re: Blue error screen on running antivirus (Dan Sarandrea, MCSE: Thu, Jul 24, 2008, 12:42 pm) re: Blue error screen on running antivirus (heather: Fri, Jul 25, 2008, 4:13 am) re: Blue error screen on running antivirus (Dan Sarandrea, MCSE: Fri, Jul 25, 2008, 8:00 am) re: Blue error screen on running antivirus (heather: Sat, Jul 26, 2008, 3:48 pm) re: Blue error screen on running antivirus (Jacob6601: Fri, Jul 25, 2008, 8:25 am) Reply or follow-up to this message Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum