re: explorer.exe crashes on right-click in Start menu
Sunday, August 17, 2008 at 11:58 pm Windows XP Annoyances Discussion Forum
Posted by Sordid
(74 messages posted)
That is extremely helpful. Looks like a very interesting and useful program, and
you were right, disabling the extensions fixed the problem. Now just to find the
one that's causing it and give it the boot.
Thank you very much for your help. :-)
On Sunday, August 17, 2008 at 7:56 pm, Spexx wrote:
>This type of crash is nearly always caused by a bad "shell extension" module. Think
>about what software might have been installed recently, particularly if it installed
>a new right-click context menu item. Download ShellExView
>which will list all the shell extensions and allow you to disable them for testing
>purposes. Try disabling all non-Microsoft extensions first, check that the problem
>has gone away (which is likely) and then start adding them back one by one, until
>the problem reappears. You will then have found the culprit! Hope this helps. Cheers.
>Spexx.
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