re: Can't view website
Monday, October 6, 2008 at 9:26 pm
Windows XP Annoyances Discussion Forum
Posted by appleoddity
(2070 messages posted)
This is the DNS server for Shaw Cable for the area of
Saskatoon/Winnipeg/Ontario. Is this your area?
The DNS server you listed is the secondary and not the primary server they have listed.
I tried to query the DNS server and I get a timeout failure. They may be blocking
me from making requests because I am not a shaw cable customer. I'm not sure.
Malware can mess with this type of thing and there are a few things to eliminate
first.
It sounds as if no DNS is working at all on your computer. Go to a command prompt
again, and type 'nslookup yahoo.com' It should return with some IP addresses for
yahoo.com. Or it will fail. Let me know what you get for IP addresses for yahoo.com
or if it fails.
I suspect something is blocking your DNS requests on the computer which is most likely
going to be your internet security software, if it isn't malware. I don't mean to
point fingers, but Norton causes more problems than a barrel of drunk monkies. If
I was troubleshooting this problem, I wouldn't even hestitate to completely uninstall
that software first, and then I still wouldn't trust that it was gone off my computer.
(Because it won't be) Do you have any other firewall software installed? Also,
about 90%+ computers that come to me infested with malware have Norton installed
on them while it is happily sitting by all lights green. So, I wouldn't trust for
a second that the computer isn't infected with malware either.
Restart your computer, and press F8 before windows starts to load to get a boot menu.
Select the option to Enable boot logging. After you get booted up find the file
c:\windows\ntbtlog.txt and open the file in notepad. Scroll all the way to the bottom
of the file and then move up slowly until you find the first line from the bottom
that looks like this "Service Pack 2 3 15 2007 23:02:29.359" You'll notice that
the current date and time that you ran the boot logging should be there. Copy from
that line to the bottom of the file and paste it to the forum here. This will allow
us to see if you have any rootkits, or what other programs you have with the potential
of blocking your internet connection.
- Written in response to:
- re: Can't view website (Terrance: Monday, October 6, 2008 at 9:18 pm)
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