re: event ID 7031
Wednesday, November 5, 2003 at 11:17 am
Posted by xpadvisor
(847 messages posted)
NT Authority or RPC service errors usually point to MSBlaster or variant infestation
of your computer.
Here is the drill;
1. Turn on WinXP firewall--Netwok connections / properties of the internet connection
/ Advanced tab--->check ICF
2. Go to Control Panel / Admin tools/Services---> go tot the properties of the two
Remote Procedure entries/Recovery Tab and set all failures toi 'Take no Action'
3.Go to control panel/System/ SystemRecovery tab and turn OFF the System Restore
on all drives
4. Go to internet--->www.microsoft.com/downloads
install critical patch for MsBlaster
5.Go to http://housecall.antivirus.com and do a full on-line virus scan
6. Boot to Safe Mode---->then: Start / Search / All files and folders----tftp, svchost,
dllhost ___> there should onnly be one of each in the Windows\system32 folder
DELETE the rest.
7. Boot to normal Mode / turn the System Restore back ON.
Consider a data backup and a clean install to make sure any virus is completely removed.
Good Luck
On Wednesday, November 5, 2003 at 11:08 am, vishal wrote:
>my computer shows following after connecting
>"RPC service terminated unexpectedly.the corrective action is done by rebooting
in
>60000ms"
>source:sertvice control manager
>
>event ID: 7031
[Reply or follow-up to this message]
|
re: event ID 7031
Wednesday, November 5, 2003 at 11:28 am
Posted by jcw
(5097 messages posted)
I'm afraid you have the MS Blaster worm. Take a look here:
http://www.annoyances.org/exec/forum/winxp/r1060798058
Another reference is Microsoft Knowledge Base Art. 823980 at the Microsoft website.
On Wednesday, November 5, 2003 at 11:08 am, vishal wrote:
>my computer shows following after connecting
>"RPC service terminated unexpectedly.the corrective action is done by rebooting
in
>60000ms"
>source:sertvice control manager
>
>event ID: 7031
[Reply or follow-up to this message]
|
