Have a H.P. Deskjet 722C printer that did a very good job on windows 98 when I first bought both printer and computer together. However using this older computer on XP, the printing quality is just not there. I tried loading the drivers on XP from the disc that came with the printer, but HP toolbox fails to load. Some where I read that XP has drivers that work on the program in itself. Went to HP website and they told me that I have the latest drivers already loaded! Tried cleaning and other maintenance tasks with no results. My husband even found a web site with directions on taking the thing apart and manually cleaning the service tray. He seems to think that the drivers that came with XP are different then those that are on the disc that came with the printer. Has anyone else have the same problem? If so, is there a solution?

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Seems that the printer is newer than XP, so there should be XP drivers for it on 
the HP web page.







On Sunday, January 20, 2008 at 6:26 am, Gary wrote:

>Have a H.P. Deskjet 722C printer that did a very good job on windows 98 when I first 

>bought both printer and computer together. However using this older computer on 
XP, 

>the printing quality is just not there. I tried loading the drivers on XP from the 

>disc that came with the printer, but HP toolbox fails to load. Some where I read 

>that XP has drivers that work on the program in itself. Went to HP website and they 

>told me that I have the latest drivers already loaded! Tried cleaning and other 
maintenance 

>tasks with no results. My husband even found a web site with directions on taking 

>the thing apart and manually cleaning the service tray.

>He seems to think that the drivers that came with XP are different then those that 

>are on the disc that came with the printer. Has anyone else have the same problem? 

>If so, is there a solution? 

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No, the printer was bought with my older Win 98 P.C.

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Is it printing at all ? or is the quality just not up to par ?

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It prints O.K. but like I say the quality is just not there. Looking at the print, it looks rather smudged and course looking

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A few suggestions you might try, the quality of the ink cartridges can be a factor, it seems like they only have about a year "shelf" life, even after being installed. There is a "calibration" supposedly you can run on them to realign everthing...try this link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09657&cc=us&lc=en&dlc=en&product=57565&dlc=en&lang=en

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The point is that you could buy W98 after XP was released AND you could buy a new 
722C well after XP was released.







On Sunday, January 20, 2008 at 7:03 am, Gary wrote:

>No, the printer was bought with my older Win 98 P.C. 

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HP is not supporting this printer for W2K and XP..  They have not made drivers for 
it.  The drivers in XP are basic ones that won't be able to use the advanced and 
thus, higher resolutions (and possible the color depth) that the old Win 9X drivers 
would.  This is common of most all drivers included with XP when the manufacturer 
is not writing drivers for the hardware.  If the oprtions are not in the driver, 
you may be stuck with what you have now...:-(







On Sunday, January 20, 2008 at 6:26 am, Gary wrote:

>Have a H.P. Deskjet 722C printer that did a very good job on windows 98 when I first 

>bought both printer and computer together. However using this older computer on 
XP, 

>the printing quality is just not there. I tried loading the drivers on XP from the 

>disc that came with the printer, but HP toolbox fails to load. Some where I read 

>that XP has drivers that work on the program in itself. Went to HP website and they 

>told me that I have the latest drivers already loaded! Tried cleaning and other 
maintenance 

>tasks with no results. My husband even found a web site with directions on taking 

>the thing apart and manually cleaning the service tray.

>He seems to think that the drivers that came with XP are different then those that 

>are on the disc that came with the printer. Has anyone else have the same problem? 

>If so, is there a solution? 

[Reply or follow-up to this message]

Try looking at the mating end of the ink cartridge itself, if the surface is not exactly clean it will distort the quality of the printout on the paper, also the end might be dirty also. As for the driver, try removing it in the device manager,reboot and see if itwill bring the sequence for installing the printer driver.


On Sunday, January 20, 2008 at 12:45 pm, C K wrote:
>HP is not supporting this printer for W2K and XP.. They have not made drivers for
>it. The drivers in XP are basic ones that won't be able to use the advanced and
>thus, higher resolutions (and possible the color depth) that the old Win 9X drivers
>would. This is common of most all drivers included with XP when the manufacturer
>is not writing drivers for the hardware. If the oprtions are not in the driver,
>you may be stuck with what you have now...:-(
>
>
>

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