When I start my computer a window pops up stating: Please wait while Windows configures the Sonic Activation Module - then another window that states: An installation package for the product Sonic Activation cannot be found - try again - then another window that states - Feature you are trying to use is on a CD-ROM or other removable device. No matter how many times I cancel or close these windows they keep reappearing. How do I get rid of them? I looked on the CD's that came with my computer and can't find anything that might be related to this. Thanks for any help.

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Uninstall Sonic in add/remove programs. The program may be damaged.

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Hi Jeanette

Not a WXP problem - seems to infest Dells

Google search - there are many posts from frustrated computer users - this looks 
useful -  

http://support.dell.com/support/topics/global.aspx/
support/dsn/en/document?docid=2108C96ECBF7ACFFE0401E0A55175126&c
=us&l=en&s=bsd

The URL is split to stop it extending across screen

The document is -

Dell Solution Network: Knowledge Base Article
Article ID: 	 311953

David







On Sunday, January 20, 2008 at 11:57 am, Jeanette wrote:

>When I start my computer a window pops up stating:

>Please wait while Windows configures the Sonic Activation Module - then another 
window 

>that states:  An installation package for the product Sonic Activation cannot be 

>found - try again - then another window that states - Feature you are trying to 
use 

>is on a CD-ROM or other removable device.

>   No matter how many times I cancel or close these windows they keep reappearing. 

> How do I get rid of them?

>   I looked on the CD's that came with my computer and can't find anything that 
might 

>be related to this.

>   Thanks for any help. 

[Reply or follow-up to this message]

Check your startups for any reference to it, but it sorta sounds like a Windows Installer 
problem. Install and run this Cleanup Utility, see if there's anything listed related 
to that app. Let us know what you find out. 
Description of the Windows Installer CleanUp Utility

Blocking Unwanted Parasites with a Hosts File

You said, "Not a WXP problem"...

It certainly is an XP problem!  It makes no difference whether it's Dell OEM XP installation 
or other. 



Blocking Unwanted Parasites with a Hosts File

I downloaded and ran the Windows Installer Utility and that seemed to take care of the problem. Thanks, Jeanette

[Reply or follow-up to this message]

Glad you got it sorted, Jeanette. Thanks for letting us know.

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