Hi, I have a pc with windpowsXP sp2. Today I restarted after removing Kaspersky av 7 and suddenly the following happened: after rebooting the pc the desktop wallpaper shows with the log in window (normal); I type username/pw; window disappears, desktop is blank (save for wallpaper), after a few secs the icons and taskbar come up (so far so good) but it disappears after 5 secs. Only wallpaper is visible. After a few seconds the icons on the desktop appear again, only to disappear again. This process continues a few times until the desktop stays blank. I scanned using Lavasoft AdAware and found no viruses/malware. What can I do? Thanks! Marc

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Boot into safe mode. Once booted, right-click on My Computer, go to Properties, Advanced, click the Settings button under Startup and Recovery, and uncheck "Automatically restart." Then, reboot normally, and, once it's booted, take a look in the Event Log to see what errors are being reported during boot.


On Saturday, May 17, 2008 at 4:31 pm, Marc wrote:
>Hi,
>I have a pc with windpowsXP sp2. Today I restarted after removing Kaspersky av 7
>and suddenly the following happened:
>after rebooting the pc the desktop wallpaper shows with the log in window (normal);
>I type username/pw;
>window disappears, desktop is blank (save for wallpaper), after a few secs the icons
>and taskbar come up (so far so good) but it disappears after 5 secs. Only wallpaper
>is visible. After a few seconds the icons on the desktop appear again, only to disappear
>again.
>This process continues a few times until the desktop stays blank. I scanned using
>Lavasoft AdAware and found no viruses/malware. What can I do?
>Thanks!
>Marc

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My computer is not restarting, the desktop is restarting. iow c:/windows/explorer.exe is being restarted repeatedly. As for the system log, this states that every time the winlogon process occurs. user=the logged in user. Booting in safe mode makes no difference. Marc


On Saturday, May 17, 2008 at 4:56 pm, Ari wrote:
>Boot into safe mode.
>Once booted, right-click on My Computer, go to Properties, Advanced, click the Settings
>button under Startup and Recovery, and uncheck "Automatically restart."
>
>Then, reboot normally, and, once it's booted, take a look in the Event Log to see
>what errors are being reported during boot.
>
>
>
>

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Ah, got it. OK, this *might* work: Download http://download.bleepingcomputer.com/sUBs/ComboFix.exe onto a computer that's working, and copy to a USB drive.


On the problem PC, ignore the fact that explorer won't work. Bring up task manager using ctrl+shift+esape, and from the task manager file menu, select run, then type CMD. Next, copy the combofix.exe file you saved to the USB memory stick to the hard disk of the PC (using the command line: copy e:\combofox.exe c:\ Of course, use the correct drive letter for your USB drive in place of e:) Once you've copied the combofix.exe file, then, still in the command window, run it from where you saved it. Let it run, and then restart the PC. Good luck...


On Sunday, May 18, 2008 at 3:03 am, Marc wrote:
>My computer is not restarting, the desktop is restarting. iow c:/windows/explorer.exe
>is being restarted repeatedly.
>As for the system log, this states that every time the winlogon process occurs. user=the
>logged in user. Booting in safe mode makes no difference.
>Marc
>
>

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I am having the same issue! The menubar keeps flashing on and off time after time... started last night, there is something odd going on.


On Sunday, May 18, 2008 at 7:06 am, Ari wrote:
>Ah, got it. OK, this *might* work:
>
>Download http://download.bleepingcomputer.com/sUBs/ComboFix.exe
>
>onto a computer that's working, and copy to a USB drive.
>

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Thought that I would let you know that I got my issue resolved. After a look of looking.. ran SUPERAntiSpyware Professional and it corrected the problem. Everything is working fine again!

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Hi Ari, I already fixed it with Spybot Search and Destroy. Was some trojan... Thanks for the tip though!

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